Terms & Conditions
These terms and conditions (collectively, hereinafter referred to as the "Terms") govern your ("User") access to and use of the website, www.travelowebs.com. The Website is owned, managed and operated by CoterieInfo Private Limited
Please read these Terms carefully before using the Website, which is an online marketplace. For the purpose of clarity, it is hereby stated that the Website is not engaged in providing any services by itself but is a platform, which merely connects the bus operators with the bus travellers.
These Terms are an electronic record in terms of the applicable legislation. This electronic record is generated by a computer system and does not require any physical or digital signatures. By using the Website, you signify your agreement to be bound by these Terms.
Travelowebs allows You to surf the Website or buy bus tickets for yourself, your family and your friends, without registering on the Website. You shall be deemed to have read, understood and expressly accepted these Terms, which shall govern the desired transaction of bus ticket booking through the Website for all purposes, and shall be binding on You. All Your rights and liabilities and/or the Website with respect to Your use of the Website and availing bus ticket booking facility ("Facility") provided by the Website shall be governed by these Terms.
Cancellation and Refund :
Our cancellation policies are very simple.We will process the ticket cancellation request from You as per the cancellation/refund policy of the bus operator. The cancellation fee and the period taken to process the refund will differ for each bus operator. Please refer to the bus operator's cancellation policy. It can also be seen all the time,even during the time of your booking . When you reserve your seat for a particular bus/operator, the cancellation policy is displayed there.
Travellers will be entitled to a 100% refund of ticket fare if journey is canceled by either travelowebs or the bus operator. travellers will not be entitled to refund for cancellation of tickets for any other reasons.
If bus operator dishonoured ticket, a full refund of the ticket fare would be processed within seventy two (72) hours. The refund would be credited to the customer within seven (7) working days of the dishonour of ticket.
How to Cancel booking:
Please call on 7042-339-559 for all cancellation related queries. Our customer support team will help you process the request as per the cancellation policy of the bus operator.